Due to the hygienic nature of our products, we are unable to accept refunds for opened and/or used product. However, customer satisfaction is our number one goal, all claims are individually assessed and approved returns are credited back to the original credit card used to make the purchase. We do not offer product exchanges, only refunds. Therefore, all approved returns are firstly refunded and then a new order is created.
All claims must be made within 7 days of receipt of goods.
The customer is responsible for any shipping charges on returned goods unless the item(s) being returned are as a result of an error on behalf of Mykin Beauty.
Please reach out to us at Contact@mykinbeauty.com to obtain details on how to make a claim for refund or replacement